ARCO Channel: Software for Personal Data Rights Management
ARCO Rights in the Digital Era
Personal Data Protection Laws establish that every person has the right to:
- Access: Know what personal data is held about them
- Rectification: Correct incorrect or outdated data
- Cancellation: Delete data when appropriate
- Opposition: Object to certain data processing activities
The challenge: Managing these requests manually is complex, risky, and consumes significant resources.
Why You Need a Specialized ARCO Channel
Operational Complexity
- Multiple data sources across dispersed systems
- Strict legal deadlines for responses
- Identity verification of requesters
- Complete traceability of actions taken
- Legal exceptions to apply correctly
Manual Management Risks
- Non-compliance with legal deadlines
- Errors in data identification
- Incomplete information delivery
- Accidental privacy violations
- Lack of compliance evidence
ARCO Channel Software Components
ARCO Request Portal
Portal Features:
- Smart forms by right type
- Integrated identity verification
- Secure document upload
- Online status tracking
- Encrypted communication with requester
Supported Request Types:
✓ Access to personal data
✓ Rectification of incorrect information
✓ Cancellation/deletion of data
✓ Opposition to specific processing
✓ Data portability
✓ Processing limitation
Automated Management Engine
Automated ARCO Workflow:
Request → Verification → Search → Compilation → Review → Delivery
↓ ↓ ↓ ↓ ↓ ↓
Automatic Identity All systems Unified Legal Secure
validated format applied
Key Automations:
- Automatic assignment by request type
- Coordinated search across multiple systems
- Intelligent compilation of information
- Application of legal exceptions
- Generation of compliance reports
Integrated Search System
Search Capabilities:
- Multiple databases simultaneously
- Digital files and documents
- Legacy systems via connectors
- Structured and unstructured data
- Associated metadata included
Supported Formats:
- SQL/NoSQL databases
- Office files and PDFs
- ERP/CRM systems
- Email messages
- Application logs
Advanced ARCO Channel Features
Automated Deadline Management
Legal Timeline Control:
Receipt → 5 days: Formal confirmation
→ 10 days: Request additional information
→ 20 days: Complete response
→ +10 days: Justified extension
Alert System:
- Preventive notifications before deadlines
- Automatic escalation for delays
- Visual dashboard with status indicators
- Compliance reports by timeframe
Robust Identity Verification
Verification Methods:
- Identity document with validation
- Digital identity integration
- Advanced electronic signature
- Optional video verification
- Personalized security questions
Process Security:
- Access attempt logs
- Blocking after failed attempts
- Complete verification audit
- Total regulatory compliance
Intelligent Data Compilation
Automated Process:
- Identification: Locates all data subject data
- Compilation: Groups information by categories
- Formatting: Presents in understandable format
- Review: Applies legal exceptions
- Packaging: Prepares secure delivery
Automatic Exceptions:
- Protected third-party data
- Information under legal secrecy
- Data from ongoing investigations
- Sensitive commercial information
Reporting and Compliance
Record of Processing Activities (ROPA)
Automatic Updates:
- New processing registered
- Modifications documented
- Legal bases updated
- Retention times controlled
- International transfers recorded
Compliance Reports
Automated Metrics:
- Number of requests by type
- Average response times
- Deadline compliance rate
- Rejected requests and reasons
- Monthly/annual trends
Compliance Evidence
Automatic Documentation:
- Immutable logs of all actions
- Certified timestamps of deliveries
- Receipt confirmations from data subject
- Complete history of communications
- Decision backups made
ARCO Channel Software Advantages
✅ Automated Compliance
- Deadlines controlled automatically
- Exhaustive searches in all systems
- Exceptions applied consistently
- Evidence generated automatically
✅ Operational Efficiency
- 80% less time in manual management
- Simultaneous searches across multiple sources
- Standardized and complete responses
- Workload distributed automatically
✅ Security and Privacy
- Role-based access control
- Complete data encryption
- Detailed access auditing
- Data exposure minimization
✅ Data Subject Experience
- User-friendly portal for requests
- Transparent process tracking
- Clear and timely communication
- Secure information delivery
Integration with Compliance Ecosystem
Unified Compliance Channel
ARCO Channel integrates naturally with:
- Whistleblowing Channel (Workplace harassment, Economic crimes)
- Consent Management
- Breach Notification
- Privacy Impact Assessments (PIA)
Integration Benefits:
One Portal → Multiple Rights → Unified Management
Technical Architecture
APIs and Connectors:
- RESTful APIs for integrations
- Pre-built ERP connectors
- Real-time event webhooks
- Custom development SDKs
Technical Security:
- AES-256 encryption at rest
- TLS 1.3 for communications
- OAuth 2.0 authentication
- Immutable audit logs
Comparison: Manual Management vs. Digital ARCO Channel
| Aspect | Manual Management | ARCO Channel Software |
|---|---|---|
| Reception | Email/paper | Automated portal |
| Verification | Manual/in-person | Integrated digital |
| Search | System by system | Simultaneous automated |
| Compilation | Manual copy/paste | Intelligent aggregation |
| Exceptions | Case-by-case review | Consistent application |
| Delivery | Email/mail | Secure portal |
| Evidence | Dispersed documents | Complete traceability |
| Average time | 15-20 days | 3-5 days |
ARCO Channel Implementation
Phase 1: Data Mapping
- Identification of systems with personal data
- Classification of data types
- Definition of system data controllers
- Documentation of current flows
Phase 2: Configuration
- ARCO portal setup
- Integration with data systems
- Configuration of legal exceptions
- Workflow customization
Phase 3: Training
- Privacy team training
- Data controller capacitation
- Procedure documentation
- Testing with example cases
Phase 4: Launch
- Communication to data subjects
- Gradual activation by request type
- Intensive initial monitoring
- Usage-based optimization
ROI of Automated ARCO Channel
Avoided Costs
- Non-compliance fines: Up to significant penalties
- Person-hours: 80% reduction in management
- Costly errors: Incorrect data delivery
- Lawsuits: Privacy violations
Operational Benefits
- Productivity: Team focused on value
- Scalability: Handling growing volume
- Consistency: Uniform responses
- Trust: Greater data subject satisfaction
Strategic Value
- Differentiation: Privacy leadership
- Reputation: Responsible data company
- Preparation: Ready for future regulations
- Data: Better information governance
The ARCO Channel transforms a complex legal obligation into competitive advantage.
Automate personal data rights management and demonstrate real commitment to privacy.