The Janus Ethics Channel: Your Automatic Solution for Ley Karin Compliance

The Relentless Reality of Ley Karin Deadlines

Law No. 21,643, known as "Ley Karin," establishes the strictest deadlines in Chilean regulatory history for handling workplace harassment and violence complaints. This is not a law that allows for improvisation: every hour counts, every deadline is critical, and each non-compliance can cost up to 60 UTM per violation.

For organizations, the message is clear: without an automated system that manages these complex deadlines, compliance is practically impossible.

The Janus Ethics Channel was specifically designed to transform Ley Karin's complexity into automatic, error-free compliance.

Why Ley Karin Deadlines Require Automation

The Complexity of Multiple SLAs

Ley Karin doesn't have a single deadline; it has multiple timers running simultaneously:

First 24 hours:

  • Complaint receipt confirmation
  • The Janus Ethics Channel sends immediate automatic confirmation

First 48 hours:

  • Initial assessment and severity classification
  • Automatic system categorizes according to pre-configured criteria

First 72 hours:

  • Implementation of precautionary measures if necessary
  • Automatic alerts to protection officers

5 business days:

  • Formal initiation of investigation process
  • Automatic assignment to certified investigators

Every 7 days:

  • Mandatory notification to complainant about process status
  • Automatic reports generated and sent

30 calendar days (maximum 60):

  • Complete investigation finalized
  • Escalation alerts before expiration

15 business days post-investigation:

  • Final resolution communicated
  • Automatic generation of resolutions and notifications

The Real Cost of Manual Non-Compliance

Without automation, organizations face:

  • Fines for each missed deadline: Up to 60 UTM per violation
  • Presumption of negligence: Favors the complainant's position
  • Increased civil liability: Compensation for damages
  • Regulatory intervention: Direct SUSESO supervision

How the Janus Ethics Channel Guarantees Automatic Compliance

1. Intelligent SLA Management

Multiple Automatic Timers

  • Independent tracking of each deadline type (business vs. calendar days)
  • Configurable early alerts (24h, 48h, 72h before expiration)
  • Automatic escalation to hierarchical superiors
  • Real-time dashboard with risk traffic lights

Predefined Workflows

  • Specific processes for each type of complaint
  • Automatic assignment based on competencies and availability
  • Mandatory validations that prevent critical omissions
  • Automatic documentation of every action taken

2. SUSESO Report Automation

Automated Mandatory Reports

The Janus Ethics Channel automatically generates:

Incident Reports:

  • Automatic notification to SUSESO within 10 business days
  • Official format pre-loaded with case data
  • Completeness validation before sending

Violence Case Reports:

  • Immediate notification if there are injuries or imminent risk
  • Automatic activation of emergency protocols
  • Coordination with competent authorities

Resolution Reports:

  • Automatic sending to SUSESO 15 days after resolution
  • Complete documentation of adopted measures
  • Automated post-resolution follow-up

3. Integrated Regulatory Intelligence

Multi-Regulatory Compliance

  • Integration with Economic Crimes Law
  • Coordination with data protection protocols
  • Alerts about relevant regulatory changes

For organizations requiring comprehensive management of multiple simultaneous regulations, the Janus GRC Suite extends the Ethics Channel capabilities with complete multi-regulatory compliance automation, advanced risk management, and predictive analytics.

Ley Karin-Specific Features

Advanced Whistleblower Protection

Anti-Retaliation Technology

  • Post-complaint monitoring of whistleblower well-being
  • Automatic alerts about changes in working conditions
  • Forensic documentation of possible reprisals

Continuous Secure Communication

  • Encrypted bidirectional channel for case follow-up
  • Automatic notifications every 7 days as required by law
  • Complete communication history for audits

Professional Investigation Management

Intelligent Investigator Assignment

  • Pool of certified investigators in the system
  • Automatic assignment according to case type and availability
  • Automated conflict of interest management

Complete Forensic Documentation

  • Inviolable digital chain of custody
  • Temporal record of all actions
  • Automatic generation of files for SUSESO

The Competitive Advantage of Automated Compliance

Accelerated Cultural Transformation

With the Janus Ethics Channel, organizations achieve:

  • Immediate adoption of compliance processes
  • Staff confidence in system effectiveness
  • Preventive culture based on real tools

Regulatory Positioning

  • Positive relationship with SUSESO through consistent compliance
  • Sectoral reference in best practices
  • Proactive preparation for future regulations

Take Control of Your Ley Karin Deadlines Today

Every day that passes without an automated system is a day of unnecessary risk. Ley Karin deadlines don't wait, and non-compliance fines are immediate.

Automate Your Ley Karin Compliance with the Janus Ethics Channel

Automatic deadlines. Automated SUSESO reports. Guaranteed compliance.

Request a Ley Karin Compliance Demonstration

Need comprehensive management of multiple regulations? Discover the Janus GRC Suite

Frequently Asked Questions about Ley Karin and Automation

Can a system really handle all Ley Karin deadlines?

Yes. The Janus Ethics Channel was designed specifically for Ley Karin's complex requirements, with independent timers for each deadline type and automatic compliance validations.

What happens if SUSESO changes report formats?

The system updates automatically. Our legal team continuously monitors regulatory changes and updates formats without intervention from your team.

Can the system integrate with our current HR software?

Yes. The Janus Ethics Channel has standard APIs for integration with SAP, Workday, BambooHR, and other popular human resource management systems.

How do you guarantee that SUSESO reports are correct?

The system includes automatic validations for completeness, temporal consistency, and official format. Each report is verified before sending and maintains a complete audit trail.

What differentiates this from using Excel or emails to manage cases?

Excel and emails cannot guarantee automatic deadline compliance, don't generate regulatory reports, don't provide guaranteed anonymity, and don't maintain legal chains of custody. They are inadequate tools for Ley Karin's level of requirement.

Additional Resources for Ley Karin Compliance

For organizations seeking to deepen their understanding of the technical and legal aspects of Ley Karin implementation, we recommend consulting with specialists in labor law and regulatory compliance.

The team specialized in Ley Karin and labor compliance at Anguita Osorio has developed specific protocols to help organizations navigate the complex requirements of this regulation, ensuring comprehensive and effective compliance.


For more information on how the Janus Ethics Channel adapts to Ley Karin's specific requirements in your organization, contact us for a personalized demonstration.